Encyclopedia Story- Grandma (Maria King) used to have a set of encyclopedias on her shelf. She had been thinking of doing a clear out and Dad (Shaun) said well i am the only one who uses those. Then he said after a pause, and that's to stand on when i change a light bulb. Hearing Aid- Dad held the baby Jacob once when he was screaming and said 'there there don't worry you can cry all you like, yes get it out of your system' (sounded out of character) then after a pause said because i can't hear you anyway as i have just turned my hearing aids off.